Senior Application Support Analyst - August 2020

Location: Royal Leamington Spa
Job Type: Permanent
Discipline: Infrastructure and Support
Reference: JL146
A Senior Application Support Analyst position based in Leamington Spa supporting software applications for a niche company. The company in question have experienced exceptional market growth since they established over 20 years ago.

This role will give you the chance to work with a global client base as well as a supportive team that will continue to help you grow and develop and will primarily be supporting their software applications.

You will be a first point of contact within the Application Support team providing various means of help and guidance.

Skills required:

- Minimum of 3 or more years commercial experience delivering software/application support in a customer facing role
- Programming language exposure of experience
- Knowledge of debugging tools
- Strong analytical skills
- Excellent broad IT knowledge

Responsibilities:

- Deal with incoming customer support requests for web client and mobile issues
- Remote Support to desktop, serve and mobile applications
- Work with a number of different teams within the business including the devleopment team
- Provide technical back up and application knowledge to various business areas

Benefits:

- Excellent working environment/company culture
- Company pension scheme
- Paid training and development
- 25 days holidays + Bank Holidays
- Private medical Scheme
- Chance to work with global clients surrounded by a supportive team


When submitting your application to Colossus Associates, please ensure you have your correct phone number and email address so we can contact you asap regarding your application. For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.