Software Implementation Consultant

Location: Sutton Coldfield
Job Type: Permanent
Discipline: Infrastructure and Support
Reference: IAT30440
Salary: £25000 - £30000 per annum, Benefits: Excellent
Software Implementation Consultant. One of the West Midlands hidden gems are growing again. Their highly complex product is integral to 1000's of companies and means that over the last 12 months they are grown month on month. As a result of a number of new customers they are looking for a software Implementation person to join a team of 6.

The role

* Help accomplish the client in customer implementation projects, to ensure that each project is completed successfully
* Ensure that such projects are implemented effectively by working closely with the customer’s implementation team at the operational level, throughout the duration of the project
* Provide functional support to customers and colleagues, concerning the configuration and operation of products
* Provide classroom training and implementation consultancy on the functional and technical aspects of the clients products
* Provide occasional assistance to the Sales team throughout the pre-sales process – including full software presentation activities (preparation, data maintenance, kit management etc.), identification of customer requirements and provision of ITT responses to appropriate standard and levels required by the Account Manager
* Assist with the implementation of new releases of software into the business (all depts) – including internal training, preparation of appropriate material and installation of software

The ideal person will have the following
* Excellent verbal, written and face to face communication skills.
* Experience of supporting, implementation and configuration of complex software applications
* A proven track record in problem solving

This role is currently home based but you will return to the office on a part time basis after any restrictions are lifted. Most implementations are done remotely but some clients do require you to attend site and so you may be required to travel from time to time in the future (30% / 40%).

If return you will be offered excellent training , career development and the chance to work at a financially secure company that has not furloughed anyone in 2020

When submitting your application to Colossus Associates, please ensure you have your correct phone number and email address so we can contact you asap regarding your application. For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.