Customer Service Operations Manager

Location: Birmingham
Job Type: Permanent
Discipline: Specialist Roles
Reference: JL236
Customer Service Operations manager role that will give you a chance to have direct impact on the service that this established company provide to their current customers and global partners.

The role will give you exposure to a number of different areas within the business and the ability to expand your current skills.

Skill set:

- Be able to manage and develop a high performing customer operations team
- Listen and discuss recommendations on keeping costs low
- Ensure a seamless experience for customers
- Analyse different trends to improve business performance
- Look at relevant data to support and motivate the team


- Competitive package
- Excellent holiday allowance
- Chance to work with global brands
- Training & Development to enhance your career

The company are interviewing this week and next week so please apply today!

Customer Service Operations Manager

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