Network Engineer

Wolverhampton 38K - 40K Permanent

A fantastic opportunity to work with a growing FinTech company based in Wolverhampton which are undergoing an incredible transition. They are a well-established company which work with several industry-leading brands and offer a good benefits package.

They are looking for a confident Network Engineer with experience working across cloud-based voice communications platforms and will be responsible for supporting the critical business as usual (BAU) operations.

The ideal candidate will have proven commercial experience supporting network infrastructure and administrating a mixture of on-premises and cloud-based Contact Centre as a Service (CCaaS) solutions.

In return, our client offers a good benefits package including a competitive salary, life insurance, medical cash plan up to 4x salary, mental health support and more.

Responsibilities:
- Manage voice solution configuration and support for clients
- Identify, diagnose, and resolve/escalate technical problems related to network voice communication failure using VoIP hardware and software.
- Support the Network Services team in DR and BCP Test Verification of systems
- Ensuring all infrastructure services are managed and supported effectively

Skill requirements:
- At least 12 months experience supporting on-premises and cloud voice technologies
- At least 12 months experience with VoIP and related network switch configurations
- Strong experience supporting enterprise level infrastructures and networks, routing and switching utilising Cisco technology

Desirable skills:
- Intermediate knowledge of configuration of voice platforms such as IVRs, Cisco CUBE, PUBX
- Good knowledge of best practice voice configurations, security, and custom call flows
- Experience working in a financial services organisation

Benefits:
- Discretionary bonus (15%)
- 28-day holiday package + Bank Holidays
- Contributory pension (8% employer 5% employee)
- Life assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Employee discounts
- Mental health support
- Clear career progression path


When submitting your application to Colossus Associates, please ensure you have your correct phone number and email address so we can contact you asap regarding your application. For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.
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